Remedial Recliners
Throne Cloud Massage Recliner (Velvet)
Shipping calculated at checkout.
Sit back and relax with the Artiss Recliner Chair. With its 8-point massage and 2-point heating function, you can get soothing massages with the recliner at all the right places. Upholstered in fine-quality velvet fabric, the recliner is an oasis for plush comfort. High-resilience sponge padding lets you float away on a cloud of comfort and relaxation. The sturdy steel base allows a weight capacity of up to 150kg. The contoured backrest provides good support with multi-angle tilt adjustment to suit different sitting positions for your favourite activities. An adjustable footrest lets you put your feet up in style. You will also enjoy the ultra-wide armrests and two large side pockets to keep all your lounging essentials close at hand. Not least, it comes with a handy remote control to turn on everything at your fingertips.
* Note: This item comes with one year warranty.
Features
Premium velvet
Recline up to 135 degrees
High-resilience sponge padding
Manually adjustable backrest and leg rest
8-point massage and 2-point heating
Remote control
Side pockets on both sides
Sturdy steel base
Ultra-wide and thick padded armrest
Multi-angle tilt adjustment
SAA-certified
Specifications:
Brand: Artiss
Cover: Velvet
Filling: Sponge
Overall dimensions: 73cm x 90cm x 106cm
Unfolded length: 163cm
Weight capacity: 150kg
Colour: Grey
Assembly required: Yes
Number of packages: 1
Package Content
Artiss Massage Recliner Chair x 1
Assembly Manual x 1
This product comes with 1 year warranty
Warranty
At Remedial Recliners Australia we take great pride and absolutely stand by our incredibly competitive guaranteed warranty on every single stocked item on our online store with up to 3 years warranty 100% money back guaranteed no questions asked!
Returns & Shipping
At Remedial Recliners, we are committed to ensuring your complete satisfaction with every purchase. For hassle-free returns, please refer to our detailed returns policy:
Returns for Change of Mind:
Change of mind returns are accepted within 30 days from the purchase date. To qualify for a return, the item must remain unused and in its original condition. Please ensure the item is returned in its original packaging. Change of mind returns may be subject to a restocking fee (refer to the refund policy for more details).
Damaged or Defective Items:
If you receive a damaged or defective product, please notify us promptly. We will email you a return address and a complimentary return label for free returns.
Return Procedure:
To start a return, contact our customer support team at +61 412 563 371 or sales@remedialrecliners.com.au within 30 days of receiving your purchase. Our team will assist you through the return process and provide necessary instructions.
Refund or Exchange:
Upon receiving and inspecting the returned item, we will process a refund or exchange the product based on availability and your preference.
Return Shipping:
Customers are responsible for the return shipping costs for change of mind returns. We will cover return shipping costs for damaged or defective items.
Refund Timeframe:
Once we receive and assess your return, an email notification will be sent regarding your refund or exchange. Refunds will be processed within a specific number of days, depending on the original payment method. For any queries or assistance with the returns process, contact our customer support team at
+61 412 563 371 or sales@remedialrecliners.com.au
Please note that this returns policy adheres to Australian retail law and your rights under Australian Consumer Law.
Product information
At Remedial Recliners, we are committed to providing timely and reliable delivery services to all our customers. Please take a moment to review our shipping terms below.
Shipping Fee
A shipping fee of 20% will be applied to all orders. This fee covers handling, packaging, and courier costs to ensure your products arrive safely.
Handling Time
Orders are processed within 1 to 3 business days of receiving payment. You will receive a confirmation email once your order has been shipped.
Order Processing
- For orders placed on a weekend or public holiday, we will ship the next business day once payment has been cleared.
- All orders are sent from our warehouse in Melbourne.
You will receive an email notification when you place your order and again when it leaves our warehouse.
Delivery Times
Remedial Recliners works with Australia Post and other trusted couriers to ensure flexible and reliable delivery across the country. We deliver goods to all locations, including regional and rural areas.
- Metro areas: Estimated delivery time is 3-5 business days.
- Regional & rural areas: Estimated delivery time is up to 4-8 business days, depending on Australia Post’s service in your area.
Shipping Guide
Here are the estimated delivery time frames based on your location:
- VIC: Approximately 3 - 5 working days.
- NSW, SA, ACT and other: Approximately 4 - 8 working days.
Note:
- Delivery time only starts after the payment has been cleared and your item has been dispatched from our warehouse (typically 1-3 working days after receiving payment).
- We are unable to guarantee specific delivery dates or times, as this depends on our delivery partners.
- Most orders are shipped from our Melbourne distribution center the next working day after full payment is received.
Remedial Recliners partners with multiple couriers to ensure efficient delivery services at competitive prices.
AUSTRALIA POST
Items that weigh 22kg or less will be dispatched with Australia Post’s Internet enabled freight system (eParcel).
Each parcel will carry a barcoded address label, enabling you to view the location of
your item at various points in the delivery process via Australia Post’s online tracking tool.
When your order is dispatched, you will be given a consignment number.
You can use the number to track your order at the Australia Post’s website.
Refer to the table below for information of Australia Post’s expected delivery time.
| Service | Posted for delivery | Delivery by (business day after posting) |
| Regular parcel | Within metropolitan areas of capital cities, or within the same city or town or environs |
3-4 days |
| Between a metropolitan area of a capital city and country locations |
3-4 days | |
| Between country locations | 4-5 days |
Sending parcels to other states
| Service | Posted for delivery | Delivery by (business day after posting) |
| Regular parcel | Between Melbourne / Sydney; Melbourne / Canberra; Melbourne / Adelaide |
3-5 days (between metropolitan areas) |
| Melbourne / Brisbane; Melbourne / Tasmania; |
4-8 days (between metropolitan areas) |
|
| To other interstate locations | Please ask at your local office |
Please visit http://auspostcom.au/track/ and use the tracking number given to track your item.
Rejected by Receiver
If your item is a gift, please ensure the recipient is aware of the delivery to avoid parcel rejection. If the parcel is rejected and needs to be resent, a re-delivery fee will apply.
Please note that the estimated delivery times provided by our courier partners are for reference only and can vary due to unforeseen circumstances. If your item has not arrived within 4-8 business days, we encourage you to reach out to our customer service team for assistance.
Warehouse Pickup and Courier Arrangements
For efficiency reasons, we are unable to accommodate pickups from our warehouse, nor can we allow customers to arrange their own couriers. This policy ensures that our distribution center can maintain an efficient dispatch process at all times.
Product Availability and Order Fulfillment
While most of the products listed on our website (approximately 90%) are shipped directly from our Melbourne warehouse, there may be occasions when an item is not immediately available. In such cases, we will do our utmost to fulfill your order by either:
- Sourcing the item; or
- Contacting you within 3-5 business days to arrange either a full or partial refund, or
- Offering an alternative product that is comparable, subject to your approval.
If an alternative product cannot be agreed upon, we will issue a refund for the item in question.
For further queries or assistance with the refund process, contact our customer support team via text +61 412 563 371, via call 03 9021 6960 or email at sales@remedialrecliners.com.au
F.A.Q.
What payment methods can I use?
We offer different payment methods including major providers like Mastercard, Visa, PayPal,
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service know.
Change of mind returns are accepted within 30 days from the purchase date. To qualify for a return, the item must remain unused and in its original condition. Please ensure the item is returned in its original packaging. Change of mind returns may be subject to a restocking fee (refer to the refund policy for more details).