Privacy Policy

Remedial Recliners - Privacy and Data Security Policy

At Remedial Recliners, we prioritize protecting your privacy and ensuring the confidentiality of your personal information. Our privacy policy outlines how we collect, use, and safeguard your data, in adherence to the Australian Privacy Principles (APPs) as directed by the Office of the Australian Information Commissioner (OAIC). Please review our comprehensive privacy policy below:

Gathering Personal Information

We collect personal data, such as names, contact information, and payment details, solely for the purpose of facilitating order processing and providing customer support.

Utilization of Information

Your personal data is used to:

  • Process your orders
  • Update you on order statuses
  • Address any queries or concerns you may have

With your consent, your contact details may also be used to share promotional offers or service updates, with the option to unsubscribe from such communications at any time.

Security of Data

Remedial Recliners implements standard industry security measures to protect your personal information against unauthorized access, loss, or disclosure.

Sharing with Third Parties

We do not trade, sell, or disclose your personal data to external parties, except when necessary for essential service providers involved in order processing and delivery.

Usage of Cookies

Our website may utilize cookies to enhance your browsing experience and customize content. You can opt to disable cookies in your browser settings; however, this may affect certain functionalities of our website.

Accessing and Correcting Data

You have the right to access and correct your personal data stored with us. To do so, please contact our customer support team on 03 9021 6960 or sales@remedialrecliners.com.au.

Office of the Australian Information Commissioner (OAIC)

As an Australian resident, you have specific rights concerning the collection and management of your personal data, as per the APPs regulated by the OAIC. For further information about your privacy rights, the APPs, or to lodge privacy complaints, visit the OAIC website: www.oaic.gov.au. You can contact the OAIC via:

Australian Updates to Privacy Policy

Our privacy policy may undergo periodic updates. Significant changes will be communicated via email or prominently displayed on our website. If you have any questions or concerns about our privacy policy or your rights under the APPs,

For further queries or assistance with the refund process, contact our customer support team via text or call 03 9021 6960 or email at sales@remedialrecliners.com.au