Shopping Policy

Welcome to Remedial Recliners!

At Remedial Recliners, we strive to make your shopping experience enjoyable and seamless. Please review our shopping policy, which outlines important information regarding your purchases.

Order Placement

When you place an order through our website, you confirm that you are over the age of 18 or that you have obtained permission from a parent or guardian. You agree to provide accurate and complete information for all orders and to promptly update any changes.

Order Confirmation

Once you place an order, you will receive an email confirmation detailing your order and payment. Please review this information carefully to ensure everything is correct. If you notice any discrepancies, please contact our customer support team as soon as possible.

Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. We accept various payment methods, including Visa, MasterCard, American Express, and PayPal. Payment must be received in full before your order is processed.

Shipping and Delivery

For detailed information about shipping methods, fees, and delivery times, please refer to our Shipping Policy. We aim to ship your order within 24 hours of payment confirmation on business days.

Returns and Refunds

Your satisfaction is important to us! If you are not completely satisfied with your purchase, please review our Returns and Refunds Policy for information on how to return items and obtain a refund.

Customer Support

If you have any questions or need assistance, please reach out to our customer support team via text at +61 412 563 371 or call 03 9021 6960 (Monday to Saturday, 8 am - 7 pm). You can also email us at sales@remedialrecliners.com.au.

Privacy and Security

We take your privacy seriously. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Compliance with Australian Law

This shopping policy complies with Australian retail laws and the Australian Consumer Law, ensuring that your rights as a consumer are protected.

Thank you for choosing Remedial Recliners! We look forward to serving you.